Delivery Charges

I always aim to keep my delivery charges to a minimum. Enough to cover my costs and not leave you feeling that you have paid over the odds to receive the products you have chosen.

Orders within the UK are sent out by 2nd class post. Orders to Europe or the rest of the world are sent by air. If you need your order in a hurry and sent by 1st Class post (UK only) then please let me know when you place your order and I’ll do my best.

My rates are as follows:

UK: £3.00
Europe: £4.50
Rest of World: £6.50

These are flat fees, regardless of the number of items you decide to buy.

Postage for Frames:

I am sorry that there is an additional charge for postage on the frames when sent outside of the UK as they are a lot heavier than embroidery kits. The website will charge a higher overall delivery charge if your order includes a frame.

TOTAL POSTAGE FOR ORDERS INCLUDING FRAMES to Europe is £9.00 and to the rest of the world is £13.00

There is no extra charge for postage on Frames to UK addresses – our lower rates work on size as well as weight and the wrapped frame just slips through that slot they have in the Post office!

Orders over £50 (sent to UK addresses) entitle you to FREE postage & packing.

Delivery Times

All orders are always posted within one week of receipt (usually sooner, but please note the dates when I am away at shows or on holiday and you may have to wait a little longer). If I am away for longer than a week I will make sure that it is clearly stated on my website so that you can choose whether or not to place your order or wait til my return.

Detail from Sue Hawkins Pincushion Embroidery Kit